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Torke Survey Feedback

Wei provided an excellent service. He was friendly, cheerful and extremely knowledge. Wei put me at my ease, and I would definitely recommend his service to friends.

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FOUNDATION Bike Fit

5.0

Based on 157 reviews

16:03 30 Aug 22

This was my first bike fitting. Mat and Wei are friendly, super informative and gave me some great recommendations. The bike fitting process was comfortable. Had my first ride over the weekend and felt comfortable and stronger on my bike. I like it that there is a follow up session included which can help if I need something small adjusted. Overall, really happy with the service and would recommend them.

14:24 01 Aug 22

The best bike fit I've ever had - for a custom bike build. From start to finish Wei, and later Wei and his team, were incredibly kind, friendly, supportive and helpful. Best of all, Wei is incredibly knowledgeable and it is clear he really wants the best for his customers. He is happy to share this knowledge, which he does in an accessible way, and there were never any points when I felt patronised or like I had asked a silly question. Wei made me feel comfortable and put me at ease and I felt a real part of the bike fit - it felt like we were working together to figure things out and he always listened to the feedback I gave with any positions we tried. He made suggestions and was always keen to hear how I felt about positioning etc. I felt like I was in safe hands during both my first fit and refit to check everything over, and Wei went above and beyond for me try and figure out what was causing specific issues on my bike. He was also always available outside of the bike fit appointments for questions I had. Overall, I would 100% recommend using Foundation for a bike fit and I really appreciate all of his help and support in creating an amazing, comfortable ride. Thanks so much Wei and team!

10:59 24 Jun 22

I found foundation bike fit by random online searching but encouraged to book a session by word of mouth- a really fast amateur racer who has been benefitted from Wei’s expertise for over 6 years strongly recommended him in the group chat.Had a full performance fit session on my Triathlon bike with Wei and Matt. In addition to numbers and graphs, Wei focused more on how I actually felt; instead of discrete positions, Wei investigated the kinematics and took care to improve my stability and pedaling fluency. There always exists factors that aren’t trivially measurable, in which case more humane approaches shine as expertise.I have been out riding for several times after the session to really let the new pose sink in. I actually had doubts on the saddle height during the session (it felt too low), but the new setting turned out to be a big performance boost: better force exertion and hence power transfer over a larger section of each revolution, higher stability at high cadence, and for the first time I actually feel my core is engaged in each pedal stroke- much more powerful, feels amazing. Also, the higher, more upward tilted, and more widely spaced areo bar gives me a bigger room to breath while reliving my neck and shoulder pain. I almost feel like sleeping in the aero position, no kidding.Oh and Wei wrote me a detailed report that includes all the measurements, ends and goals of each adjustment, off-bike work details and stuff, with all photos and videos attached.

Murat Demircan Gemini Group

13:22 13 Apr 22

Perfect fitting experience.. Thank you so much Wei !!Cycling for 5 hours without any pain (except leg muscles :) or num feeling is so exciting. I wish I met Wei before.Also thank you for all the valuable guidance and information while choosing a new bike.

10:54 29 Jan 22

I cannot recommend Wei enough. I've had two bike fits with him so far and on both occasions, I've come out of it with a positive feeling.Wei is extremely knowledgeable, understanding and just an overall great person who is ready to talk to you about anything and everything bike fit related.He took into account all of my concerns, issues, riding goals and adapted my fit, while explaining the changes in detail each time to make sure I understood them. I have a much better understanding of what sort of bike I need, the setup I'll be most comfortable in and the equipment surrounding it.The detailed report at the end of the fit really makes it easy to understand every aspect of the change and contains all the measurements that I can use to setup my bike.All in all, Wei is one of the best in the business, and I'd recommend him highly.

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